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Effective Date: 13 October 2024
At Drizzly Cafe, we are committed to protecting your personal information and ensuring your experience with us is as safe and secure as possible. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website drizzlycafe.com or make a purchase from our online store. By using our services, you consent to the terms outlined below.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Personal Identification Information: This includes your name, email address, mailing address, phone number, and payment details when you make a purchase.
- Order and Transaction Information: Information regarding your purchases, delivery details, and order history.
- Technical Information: Including your IP address, browser type, and browsing activity on our website (collected via cookies and similar technologies).
- Communication Information: Including any messages, emails, or other communications sent to our support team at admin@drizzlycafe.com.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: Processing transactions, delivering products, and providing customer support.
- Improvement of Services: Enhancing our website, products, and customer experience.
- Communication: Responding to your inquiries, sending updates related to your order, and sharing promotional offers (if you have opted in).
- Legal Compliance: To comply with Australian and international laws and regulations.
3. How We Share Your Information
We may share your personal information with trusted third parties, including:
- Payment Processors: To facilitate secure transactions.
- Shipping Partners: To fulfill your orders.
- Service Providers: Who assist with website hosting, data analytics, and email communications.
- Legal Authorities: When required by law, or to protect the rights, property, and safety of Drizzly Cafe or others.
We do not sell or rent your personal information to any third parties.
4. International Data Transfers
As Drizzly Cafe sells and ships products worldwide, your data may be transferred to and stored in countries outside Australia. We ensure that such data transfers are compliant with relevant international data protection laws, including the General Data Protection Regulation (GDPR) for customers in the European Union.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.
- Data Deletion: You may request the deletion of your personal information under certain circumstances.
- Opt-Out of Marketing: You can opt-out of receiving promotional emails by following the unsubscribe instructions in any marketing communication or contacting us at admin@drizzlycafe.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized offers. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.
7. Data Security
We take the protection of your personal information seriously and implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, no online platform can guarantee absolute security.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most recent version will always be available on our website. Please check this page periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Drizzly Cafe
Email: admin@drizzlycafe.com
Website: drizzlycafe.com