Wholesale Trade Account & Invoice Terms

Effective date: 18 July 2026

These terms apply to approved business customers using a Drizzly Cafe wholesale trade account. They are designed for business-to-business purchases only and operate alongside Drizzly Cafe’s general website terms, privacy policy and applicable Australian law.

1. Approval and account access

Wholesale access is available only after Drizzly Cafe approves a business application. Approval, pricing group, credit availability and payment terms are shown in the customer’s Wholesale Account area. We may ask for reasonable business information to assess and administer a trade account.

2. Pricing and minimum orders

Approved customers can view their applicable wholesale price beside the ordinary selling price in the shop. Minimum order values are set by the customer’s assigned wholesale group and are shown before checkout. Prices, GST and delivery charges are shown at checkout unless otherwise stated.

3. Invoice payment terms

Trade-account payment terms are available only where Drizzly Cafe has activated them for a customer. New accounts ordinarily begin by paying at checkout. Subject to account performance, the account may progress through 7-day, 14-day and 30-day invoice terms. The current term and due date are shown in the Wholesale Account area and on the invoice.

Selecting Invoice Payment at checkout creates an invoice for that order. The customer must pay the invoiced amount in cleared funds by the displayed due date. Stripe-hosted invoice emails and payment links may be used to process card payments securely.

4. Payments and part payments

A customer may make a payment up to its outstanding invoiced balance through the Wholesale Account area. Unless agreed otherwise in writing, payments are applied to the oldest outstanding invoice first. A part payment reduces the balance owing but does not remove the obligation to pay the remaining balance by its due date.

5. Overdue amounts and ordering controls

If an invoice becomes overdue, Drizzly Cafe may pause access to invoice-payment terms and require payment before accepting further trade-account orders. We will communicate material account restrictions through the account area or by email. We will not apply interest, collection costs or other fees unless those amounts and the basis for charging them have been separately agreed in writing and are permitted by law.

6. Account review

Drizzly Cafe may use internal account information, such as order value, payment history, overdue amounts and dispute history, to review trade-account access and terms. Any internal account-review indicator is for Drizzly Cafe administration only; it is not a consumer credit score and is not provided to credit reporting bodies.

7. Cancellations, adjustments and disputes

If a credit order is cancelled before fulfilment, Drizzly Cafe will cancel or adjust the related invoice where appropriate. Customers should notify us promptly of an invoice error or dispute and provide reasonable details. Undisputed amounts remain payable by the due date while a genuine dispute is reviewed.

8. Privacy

We use business contact details, account records, order information and payment information to operate the wholesale account, process invoices, prevent fraud and provide support. Payment card information is handled by the selected payment provider, not stored by Drizzly Cafe. Personal information is handled in accordance with our Privacy Policy and applicable privacy law.

9. Changes to these terms

Drizzly Cafe may update these terms where reasonably necessary for operational, legal or security reasons. Any material change will be communicated in advance where reasonably practicable and will not retrospectively change an invoice already issued, except where required by law or agreed with the customer.

10. Contact

For account questions, invoice assistance or a dispute, please use Contact Support.

Important: These terms should be reviewed and approved by an Australian legal adviser before being relied on as final legal terms.